Privacy Policy
Expert Auto Electrics is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Vehicle details
- Information submitted through our website contact forms
- Information provided when booking services or requesting quotes
How We Use Your Information
We use your information to:
- Provide automotive electrical and diagnostic services
- Respond to enquiries and quote requests
- Schedule appointments
- Communicate regarding services and repairs
- Improve our website and customer experience
- Comply with legal obligations
Website Analytics and Cookies
Our website may use cookies and analytics tools to help us understand how visitors use our website. This information is collected anonymously and is used to improve website performance and user experience.
You can adjust your browser settings to refuse cookies if you prefer.
Third-Party Services
We may use trusted third-party services such as website hosting providers, Google services, and social media platforms. These providers may collect information in accordance with their own privacy policies.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Access to Your Information
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Expert Auto Electrics
Phone: 0401 317 432
Email: info@expertautoelectrics.com.au
Address: 8/60 Sheppard Street, Hume, ACT
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.ho we are
Suggested text: Our website address is: https://expertautoelectrics.com.au.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.